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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelton Hoffman

Kelton Hoffman

October 17, 2024

5  out of  5
rating by Kelton Hoffman
"Dean’s office is always inviting and has saved me money on my vehicle insurance!"
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Jonathan Haynes

August 21, 2024

5  out of  5
rating by Jonathan Haynes
"I switched my insurance to Dean Jeffries- State Farm about 7 years ago and have never regretted it. First class customer service, always available to answer questions in a timely manner."
We responded:
"Thank you Jon! We appreciate your loyalty! Having customers like you allow us to give back to the community. Thank you!"
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Lawson Laughs

August 20, 2024

5  out of  5
rating by Lawson Laughs
"Dean's office is wonderful! Not only do they help and save me money on insurance in many areas of my life, but they support the community in so many ways! We appreciate Dean and his office!"
We responded:
"Thank you very much! We love our community and appreciate you!!"
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Landon Smith

August 19, 2024

5  out of  5
rating by Landon Smith
"THE GOAT"
We responded:
"Thanks! We appreciate you! "
Profile photo of Pam Chase

Pam Chase

January 24, 2024

5  out of  5
rating by Pam Chase
"State Farm, Dean Jeffries has given me great service through the 30-40some odd years I have been with he and his predecessor. Always quick response to questions and in particular great help in alterations to policies to better suit my needs when life alterations occur or when I have purchased a new vehicle. I have been pleased at the family atmosphere and Angela has been a great help the last several times I called. It is a blessing to still feel there is assistance on the other end of the phone when it is needed."
We responded:
"Pam, thank you so much. We value you as part of our State Farm family!"
Profile photo of Shari Ball

Shari Ball

January 8, 2024

5  out of  5
rating by Shari Ball
"Dean and his staff are very professional, with a friendly hometown atmosphere!! Easy 5 stars!!"
We responded:
"Thank you Shari! We truly appreciate having you as our customer"
Profile photo of Sherri Casto

Sherri Casto

December 28, 2023

5  out of  5
rating by Sherri Casto
"The staff was very helpful in my time of need and it was greatly appreciated during a very overwhelming time. Highly recommend."
We responded:
"Thank you Sherri! We truly appreciate you as a customer and your loyalty! "
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Tammy Hardman

June 7, 2023

5  out of  5
rating by Tammy Hardman
"He goes beyond for his customers and his staff is always friendly"
We responded:
"Thank you Tammy. We appreciate you being a loyal customer. "
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Anna Siders

January 31, 2023

5  out of  5
rating by Anna Siders
"Easy to get around website"
We responded:
"Awesome! Thank you for the review Anna!"
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MELISSA JARVIS

March 15, 2022

5  out of  5
rating by MELISSA JARVIS
"The customer service is excellent!"
We responded:
"Thank you Melissa! We appreciate you!!"
Profile photo of Susan Smith

Susan Smith

March 15, 2022

5  out of  5
rating by Susan Smith
"Wonderful service. Quick call back. Professionalism and explained everything to me without getting aggravated. Glad I switched to State Farm and especially working with Sandy and Dean Jeffries"
We responded:
"Thank you very much. We are thankful to have you as our customer"
Profile photo of Erica Perine-Johnson

Erica Perine-Johnson

October 19, 2021

5  out of  5
rating by Erica Perine-Johnson
"Dean has old fashioned customer service that is hard to find anymore!"
We responded:
"Thank you Erica. We value customer service just as you do. We appreciate you"
Profile photo of Bob Jeffries

Bob Jeffries

October 18, 2021

5  out of  5
rating by Bob Jeffries
"Dean and his staff go above and beyond to make sure all your needs are met in a quick and professional manner."
We responded:
"Thank you sir. We value you as our customer."
Profile photo of Alison Adkins

Alison Adkins

October 18, 2021

5  out of  5
rating by Alison Adkins
"Won't find better service from an agent and his staff!"
We responded:
"Thank you Alison! Thanks for being great! We love the great big ol Adkins Family!"
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Mary Mountain Momma WV 3%er

February 1, 2021

5  out of  5
rating by Mary Mountain Momma WV 3%er
"Great people. Great insurance."
We responded:
"Thank you!"
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Richard Clark

January 23, 2021

5  out of  5
rating by Richard Clark
"Always professional and polite."
We responded:
"Thank you sir!"
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marvin carpenter

August 17, 2020

5  out of  5
rating by marvin carpenter
"Great customer service, fast response to questions, saved a ton from previous insurance coverage."
We responded:
"Thank you Marvin. We appreciate you trusting us with your insurance"
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Chris Sweeney

April 25, 2020

5  out of  5
rating by Chris Sweeney
"Very easy to use and get answers"
We responded:
"Thank you Chris!!"
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Liz Wilkes

August 29, 2019

5  out of  5
rating by Liz Wilkes
"Excellent customer service"
We responded:
"Thank you Liz!!"
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April Nichols

July 27, 2019

5  out of  5
rating by April Nichols
"Great insurance"
We responded:
"Thank you April!"
Profile photo of Chris Greear

Chris Greear

April 27, 2016

5  out of  5
rating by Chris Greear
"Dean is a great guy and goes above and beyond for his policyholders. Thanks to Dean, Heather, Destiny and Julie"
We responded:
"Thank you sir!"