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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joy Bird

March 13, 2026

5  out of  5
rating by Joy Bird
"Jennifer was not only friendly but extremely efficient and knows her job. Dean Jefferies hired the right person for the job"
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Madison Conley

February 26, 2026

5  out of  5
rating by Madison Conley
"Sandi was great and very helpful! She helped us save a ton of money by switching to State Farm, and we couldn’t be more thankful."
We responded:
"Thank you Madison! We are happy to take care of your insurance needs! We are thankful for you as well!"
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Jeremy Elswick

February 25, 2026

5  out of  5
rating by Jeremy Elswick
"They are very nice and helpful!"
We responded:
"Thank you Jeremy. We appreciate you. "
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Lily H

February 16, 2026

5  out of  5
rating by Lily H
"Sandi was extremely helpful. Helped me get a more affordable car insurance rate and was very patient and got me a great price for insurance. Made it very quick and easy thank you Sandi!!"
We responded:
"Awesome!! Thank you Lily! We are happy to be able to save you some money and take care of your insurance needs "
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Scott Smith

January 15, 2026

5  out of  5
rating by Scott Smith
"Father is beginning stages of Alzheimers, his finances were a mess when I took over. Sandi Stricker was an absolute doll helping me get his insurance reinstated. There was never a bit of irritation from her, in the myriad of calls & emails from me. Thank you Sandi!"
We responded:
"Thank you Scott. Sandi loves our customers. I am glad to hear she was able to help. Please don’t hesitate to call anytime you need assistance. Your father and your family is in our prayers. "
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Sammie Tucker

January 9, 2026

5  out of  5
rating by Sammie Tucker
"Jon is like the best employee in there"
We responded:
"Thank you Sammie. Jon is a great addition to our team!"
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Emilie Graham

January 8, 2026

5  out of  5
rating by Emilie Graham
"Very professional and helpful. Really appreciate Dean and his amazing staff."
We responded:
"Thank you Emilie! We appreciate you trusting us to take care of your insurance needs "
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Jennifer Casto

January 7, 2026

5  out of  5
rating by Jennifer Casto
"They were saving me 100 dollars a month. Quoted me very fast. Was friendly to deal with."
We responded:
"Great to hear!!! Thank you Jennifer!! "
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Jonathan Graham

January 7, 2026

5  out of  5
rating by Jonathan Graham
"Great insurance agency"
We responded:
"Thank you Jon!"
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Chris Bloom

October 22, 2025

5  out of  5
rating by Chris Bloom
"Sandi Stricker was very helpful and friendly and answered all my questions"
We responded:
"Thanks Chris! Sandi loves our customers. We appreciate you. "
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Ashley Carden

October 15, 2025

5  out of  5
rating by Ashley Carden
"This review is for my mom, Marion Brewer. “Jennifer was very nice and patient with me. She took the time to explain everything to me as I was changing over to State Farm.” -Thank you, Marion Brewer"
We responded:
"Thank you Ashley, and please thank your mom!! We truly appreciate you choosing us to take care of your insurance needs. "
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Michelle Lanham

August 4, 2025

5  out of  5
rating by Michelle Lanham
"Dean was SO great to work with! Easily accessible and answered every question we had about home, auto and business policies! Honest, informative, and very knowledgeable! HIGHLY recommend! 10/10 Sandy was amazing to work with! Answered EVERY question I had - which was ALOT! She was very prompt and timely. Very knowledgeable about her job! She was so easy to talk to and super nice! Appreciate her helping us thru this whole policy change. 10/10 Recommend!!! Beat our current AUTOS/Homeowners by close to 2,000.00 a year!!!! Great job Dean Jefferies State Farm & Sandi !!! Y'all are the"
We responded:
"Thank you Michelle!! And thank you for trusting us with your insurance needs! We love saving people money as much as we love to provide to provide the best service possible. Thank you again. We truly appreciate you!"
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David Good

July 15, 2025

5  out of  5
rating by David Good
"Very friendly, and cheap!"
We responded:
"Thank you David for trusting us to take care of your insurance needs!"
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Danyelle Walker

May 8, 2025

5  out of  5
rating by Danyelle Walker
"Sandi was very professional and efficient. She answered all my questions quickly and was very informative. She got us all set up with great rates for auto, home and life. 10/10 recommend!! Thank you so much Sandi!"
We responded:
"Thank you Danyelle! We appreciate you giving us the opportunity to take care of you and your family!"
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Natilee Hill

April 25, 2025

5  out of  5
rating by Natilee Hill
"Sandi is the best insurance agent ever!"
We responded:
"She is top notch without a doubt!!! Thanks Natilee!"
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Nicole Dolin

April 14, 2025

5  out of  5
rating by Nicole Dolin
"Always helpful and prompt with replies"
We responded:
"Thank you Nicole!!! We appreciate you and thankful to be trusted with your insurance and financial services needs."
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Larry Tanner

April 3, 2025

5  out of  5
rating by Larry Tanner
"Great experience ! Answered all questions, very polite and willing to assist in any manner."
We responded:
"Thank you Larry! We truly appreciate you. "
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Jeff Elkins

March 13, 2025

5  out of  5
rating by Jeff Elkins
"The staff is a very friendly and professional they always find an answer to my needs or questions. They always call me back if they don’t pick up when I call. You won’t be disappointed!!!"
We responded:
"Thank you Jeff! We truly appreciate you trusting us for your insurance needs!"
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DJ

March 7, 2025

5  out of  5
rating by DJ
"My family and I just moved down to the area from out of state. We were looking to male changes to our existing policy due to it. We spoke with Jennifer and she was incredibly helpful and knowledgeable. She let us know how to transition from our old policy and the requirements of West Virginia. She was able to assist us with the new policy and walked us through the documentation. My spouse and I are very glad we chose Dean Jeffries’ office and staff to handle our insurance needs."
We responded:
"DJ, thank you very much for the review. We appreciate you choosing us to take care of your insurance needs! Welcome to West Virginia, he are happy to have you!"
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Andrea Jarrett

February 21, 2025

5  out of  5
rating by Andrea Jarrett
"I switched agents to Dean Jeffries office. I had the privilege to speak to Sandy who was able to add coverage to my policy for a new watercraft, and took the time to review my existing coverages. She took the time to explain coverages and in the end with all the changes, was still able to save me money. She was extremely helpful and kind and I would recommend them to anyone."
We responded:
"Thank you Andrea! We truly appreciate you allowing us to take care of your insurance needs. "
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Amy S

January 31, 2025

5  out of  5
rating by Amy S
"Sandi was fabulous with an insurance issue I had. She resolved this timely and was welcoming to all my questions. Thank you."
We responded:
"Thank you Amy! We appreciate you!!"
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Melinda Samples

January 28, 2025

5  out of  5
rating by Melinda Samples
"Sandi is absolutely awesome! Her customer service skills are above and beyond that alone is worth going to Sandi for your insurance needs but she also saved us 1k a year on our car insurance with better coverage!"
We responded:
"Thank you Melinda! We are blessed to have her, as we are to have you as a customer!"
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Kelton Hoffman

October 17, 2024

5  out of  5
rating by Kelton Hoffman
"Dean’s office is always inviting and has saved me money on my vehicle insurance!"
We responded:
"Thank you sir!!"
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Jonathan Haynes

August 21, 2024

5  out of  5
rating by Jonathan Haynes
"I switched my insurance to Dean Jeffries- State Farm about 7 years ago and have never regretted it. First class customer service, always available to answer questions in a timely manner."
We responded:
"Thank you Jon! We appreciate your loyalty! Having customers like you allow us to give back to the community. Thank you!"
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Lawson Laughs

August 20, 2024

5  out of  5
rating by Lawson Laughs
"Dean's office is wonderful! Not only do they help and save me money on insurance in many areas of my life, but they support the community in so many ways! We appreciate Dean and his office!"
We responded:
"Thank you very much! We love our community and appreciate you!!"